FAQS

FaQs. General Information

How do I pay for my jackets with JacketsJunction?

You can conveniently pay on cash on delivery as well as we accept Visa cards, Mastercards, American Express as well as payment through Paypal.

Can I change my order after I have placed an order already?

Changes can be made however within only one business day. Our website is designed in a way that we confirm the orders and get them to shipping as soon as possible. As a result, we are unable to make changes after the order is confirmed because it must be already on the way for you.

Do you ship worldwide?

All of our jackets are shipped worldwide.

Can I exchange my jacket once I have received it?

The jacket must be returned in the original packaging, the state of the jacket should be good as new with official tags. The exchange will be applicable only for 30 days. For USA residents, we only accept returns through USPS courier service.

What if my shipment is lost and I never received it?

Well, this happens in very rare cases and if it ever happens then we will ship another item for you free of cost if you already paid for the last one. Or we will return your money simply. We are responsible for delivering it to your door.

Are there any hidden shipping costs?

No, JacketsJunction imposes no additional shipping costs. A lot of customers get confused with the additional costs that pop up during checkout. We assure you our shipping is 100% free worldwide.

Is there a money-back guarantee?

JacketsJunction offers a complete money-back guarantee if your package is incorrect or if you did not receive your order at all. Money-back is valid for 30 days.

How many days does it take for my order to deliver?

It usually takes 8 to 10 business days for the order to be shipped in case of any other holiday. Saturday and Sunday are not included in it.

Are there any promo codes or offers?

Yes, we offer multiple offers and discount promos based upon seasons and other holidays. You can add the promo code while checking out and that percent amount will be deducted from your total bill.

How can I contact JacketsJunction if I have more queries?

You can always reach out to us through Contact Us. We would love to hear from you.